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There have been exponential changes in both healthcare and technology. Healthcare now requires ongoing monitoring and analysis of outcomes data from a variety of sources. Advances in technology have provided vehicles to defragment data processes in a more strategic, concise and useful manner.
Significance:
Nurses substantially influence not just the delivery of quality care but also the financial success of healthcare systems. Nurses must balance the clinical imperatives with the business realities. The Nursing Dashboard provides the visualization of these metrics to guide in clinical decision-making.
Strategy and Implementation:
The University of Pittsburgh Medical Center (UPMC) has developed an array of reporting solutions that have been sourced by disparate systems and were not easily accessible. With the creation of the Consolidated Nursing Dashboard, UPMC nurses and nurse leaders are now able to navigate to an electronic portal page that consolidates all in-house reports to one comprehensive area. Additionally, this dashboard enables the transparency required to view data across the health system. This has allowed each facility the opportunity to benchmark themselves against their internal peers, which has raised the bar significantly in terms of outcomes reporting. Available reports include NDNQI solutions as well as other Operational, Clinical and Financial reports. The new UPMC Nursing Dashboard will allow for the convenience and ease of use that is necessary for nurses and their leaders to monitor the performance and outcomes of their hospitals while managing their increasingly busy schedules.
Evaluation:
The accessibility of outcomes data via the Nursing Dashboard allows for an easy review of indivdual facility data as well as comparison across the health system. From Chief Nursing Officers to front-line nurses, this information is invaluable as a review of outcomes affected by current practices.
Implications for Practice:
The accessibility of this information affects informed decisions on all levels of the organization. CNO level decisions regarding process improvements and financial choices and front-line decisions regarding clinical care are all impacted by comprehensive outcomes data.