8 How to Involve and Energize the Bedside Nurse to Care and Feel Empowered to Make a Difference in Prevention of HAPU

Wednesday, January 25, 2012
Gracia Ballroom (The Cosmopolitan)
Vicky V. Overby, MSN, BSN, RN, CMSRN , Medical Surgical Services, Rex Healthcare, Raleigh, NC
Ann Woodruff, BSN, RN, CWOCN , Medical Surgical Services, Rex Healthcare, Raleigh, NC
Purpose:
To implement preventive interventions and documentation of care so that efforts to prevent skin breakdown can easily be seen when documentation is reviewed. The National Pressure Ulcer Advisory Panel challenges us to prepare nurses with the minimum competencies for pressure ulcer prevention.

Significance:
Hospital acquired pressure ulcers are a patient safety issue and million of dollars are spent annually on prevention. NDNQI accepts "rate of nosocomial pressure ulcers" as a valid measure of the quality of nursing care in a facility.

Strategy and Implementation:
The NPUAP guidelines were implemented in an acute care setting by identifying need for improvement via quarterly house-wide skin surveys to monitor HAPU and 'bed audits' to identify user problems with motorized beds. Based on these results, a Skin and Wound Resource Nurse Program was developed using a 'train the trainer' approach. Nursing protocols, online training modules, annual competencies, and a skin and wound resource website related to skin assessment, management, and documentation was developed. Individualized unit-based 'Skin Rounds' provided one-on-one education and raised awareness for bedside nurses and nursing assistants. A 'Rapid Response Team' approach was implemented to address hospital acquired pressure ulcers identified by the electronic medical record.Multidisciplinary groups were involved in prevention strategies including Informatics, Dietary, Physical Therapy, OR, PACU, Environmental Services, Long Term Care, ED, Clinical Nurse Specialists, and Rehab Services.

Evaluation:
After 36 months, our quarterly HAPU results continue to improve, skin issues are identified earlier and at less severe stages, all bedside nurses and nursing assistants had one-on-one education, and Braden Scores and other documentation related to skin continue to improve.

Implications for Practice:
The electronic medical record is a reliable tool to research issues concerning pressure ulcer formation and identify areas for quality improvement. Achieving this quality requires focused and collaborative efforts. A culture of safety within the facility is essential to effecting improved outcomes.